Answered By: Tony Penny Last Updated: May 12, 2015 Views: 58
The length of time it takes for an interlibrary loan request to be filled depends on the type of item that you have requested. Typically, articles from easily-accessible journals will be delivered within three days (and often, requests are filled just within a few hours). For articles from obscure or lesser-known journals, it will take longer. Sometimes, it is possible that we just cannot obtain an article because of publisher restrictions.
Because books need to be shipped from their lending libraries to Clark, it can often take 7 to 10 business days for them to arrive. It can take even longer when there is inclement weather. Plan ahead! If you'll only need a particular chapter of a book, request that instead, as it will be sent just like an electronic journal article.
You can log into your ILLIAD account at any time to see the status of your requests. If you have questions about the ILL process, you can email the Interlibrary Loan department or call x7163 for help.